what is unimos?
unimos is a digital platform that helps students and clients to find, book, and attend online video sessions. service providers and teachers can create these sessions, receive payments and attend their online video sessions, all in one place.
see our Privacy Policy and Terms & Conditions pages for details.
what is the cost?
to the service provider, unimos charges a fixed fee and 5% for each session booked on the platform. there is no subscription fee for using the platform, and these small fees are included in the payment transaction, so you only pay for what you use.
the fixed fee charged for each session booked on unimos is €0.25 (EUR) and the session provider will receive a maximum of 95% of the booking price, with the percentage varying on a per-session basis and displayed to the provider when creating and editing the session.
payment processing is handled through the Stripe payment gateway. users are encouraged to review Stripe's terms and conditions and contact Stripe directly for payment-related inquiries.
providers, register now to get your first 10 sessions completely FREE!
how do I get set up?
in the top menu, click "Account" and "Register." then input your name, email address, password, country, and time zone.
details Tab - now you can set up your profile. include your chosen image and a biography to let others know something about yourself.
as a provider you can click become a provider to create your company name and select which category your service belongs to. you can create multiple company names for different services you offer. your rating per company will update each time you have a session and the client rates you.
calendar tab - here you will see what you have sessions booked. you can click on a session to begin your video call up to 15 minutes before the start time.
as a provider you can create your sessions giving them a name, session length, buffer time between sessions, and session cost to the client. you can also view and edit existing sessions you have created, and set when those sessions are available.
chat tab - here you can see all of your chats between service providers and clients, even before a session is booked.
payments tab - add your preferred bank card to pay for sessions when you book them. this will reserve your session.
as a provider you can enter the Stripe system to save the details of the bank account you want to get paid to.
the 'at a glance' box is always available to keep you up to date with upcoming sessions and to alert you of new chats and payments.
are my financial details secure?
your financial details are not seen or stored by unimos, but are securely held using the Stripe payments system. Stripe is certified as a level 1 service provider, which is the highest level of certification for payment processors. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS), a set of security standards established by major card brands like Visa, Mastercard, and American Express.
For more details go to https://docs.stripe.com/security
when does a provider get paid?
when the session has concluded (with or without the client attending), the payment is paid directly into the Provider's Stripe account where they can configure payouts. If the Provider does not attend, no payment is made.
how do I find the right session for me?
in the search bar, type in what session you would like to connect to.
what if I need to cancel a booked session?
send a message to [email protected]. if the session start time is more than 24 hours away an email notification will be send to both parties and no payment will be processed. if the client cancels with less than 24 hours to the session start time, the email notification will ask the provider to confirm if cancellation of the payment is permitted. a session cancelled by the provider always results in no payment being taken.
what about other questions I would like answered?
feel free to share them with us below and we will try and answer them for you!